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4 min readUpdated 12 July 2026

Booking.com - reply templates

Same idea as Airbnb: your store link is an in-stay guest-experience extra sent to a guest who has already booked - never a way to take payment off Booking.com.

Where to find it

Open your property's share kit in the dashboard (Properties → your property → Share) and copy the Booking.com message card - your store link and a tracking tag are already filled in.

Screenshot pending
The Booking.com message card in the share kit

The message

Welcome, and thanks for booking! If you'd like to make your stay extra special, here's a link to add a few optional extras: {your store link}

Using it as a reply template

Booking.com does not offer the same saved/scheduled message tooling as Airbnb, so the simplest approach is a reply template in the Booking.com Extranet's messaging tools: save this message once, then send it manually to each guest around the time you would normally send a welcome message - right after booking, or a few days before arrival.

Screenshot pending
Saving a reply template in the Booking.com Extranet

Next: Airbnb saved and scheduled messages or QR poster, email and WhatsApp.

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