Hello. What do you need?

Everything here is written for hosts, not developers.

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1010 min

Get set up in 10 minutes

From signing up to your first shareable link - the whole journey, step by step.

▦5 min

Share your store

Put your link in your welcome message, house guide, or print the QR code.

A4 min

Airbnb & Booking.com

Where to paste your link so guests actually see it, per platform.

£8 min

Payments & fees

When money reaches your bank, what we charge, and how refunds work.

!6 min

Disputes

What happens if a guest disputes a charge, and how we help.

?1 min

Talk to support

Real people, based in the UK. We reply within a few hours.

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When does the money reach my bank?→What does ExtraWelcome cost me?→My Stripe setup is stuck - what now?→How do I print my QR code?→When should I send my store link?→

Stuck? Talk to a human.

We reply within a few hours, 7 days a week. Real people, based in the UK.

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What's new

Guests can now pay with Apple Pay

14 July 2026 · See all updates